Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period will expire after fourteen (14) days from the day on which you, or a third party indicated by you, acquires physical possession of the goods.

For digital content, the withdrawal period begins on the day of contract conclusion.

How to Exercise the Right of Withdrawal

To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g. by email).

Contact:

Moritz Scheffer
Eisenbahnstraße 18
10997 Berlin
Germany
info@diseinstudio.de

You may use the model withdrawal form below, but it is not obligatory.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except additional costs resulting from your choice of a different delivery method).

Reimbursement will be made without undue delay and no later than fourteen (14) days after receipt of your withdrawal.

We will use the same means of payment used for the original transaction.

We may withhold reimbursement until we have received the goods back.

Return of Goods

You must return the goods without undue delay and no later than fourteen (14) days from the day on which you communicate your withdrawal.

You bear the direct cost of returning the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to:
• Customized or personalized products
• Digital content once the download has started with your consent

Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To:
Moritz Scheffer
Eisenbahnstraße 18
10997 Berlin
Germany
me@moritzscheffer.com

I hereby give notice that I withdraw from my contract of sale of the following goods:

Ordered on / received on:
Name of consumer:
Address of consumer:
Signature (only if submitted on paper):
Date:

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