- Scope
These Terms and Conditions apply to all orders placed through our online shop by consumers (B2C).
The seller is:
Moritz Scheffer
Eisenbahnstraße 18
10997 Berlin
Germany
me@moritzscheffer.com
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- Products and Services
We offer physical products and digital content (such as PDFs and CAD files).
Product descriptions on our website are non-binding and subject to change.
Customized products are created on request and according to individual specifications.
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- Ordering Process
By placing an order, you submit a binding offer to purchase.
A contract is concluded once you receive an order confirmation by email.
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- Prices and Payment
All prices are stated in Euro (€).
Prices do not include VAT according to the small business regulation (§19 UStG), if applicable.
Payment is processed via the payment providers available in the shop.
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- Delivery and Shipping
Physical products are shipped within the European Union and internationally.
Delivery times depend on destination and product availability.
Shipping costs are displayed during checkout.
Digital products are provided via download after successful payment.
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- Right of Withdrawal
Consumers have a statutory right of withdrawal.
Details are provided in the separate Withdrawal Policy.
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- Exclusion of Withdrawal
The right of withdrawal does not apply to:
• Customized or personalized products
• Digital content once download has started
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- Retention of Title
Goods remain our property until full payment has been received.
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- Liability
We are liable for damages only in cases of intent or gross negligence.
Liability for slight negligence is excluded, except in cases of injury to life, body, or health.
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- Warranty
Statutory warranty rights apply.
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- Intellectual Property
All content, designs, and files remain our intellectual property.
Digital products may not be shared, resold, or redistributed.
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- Governing Law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
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- Dispute Resolution
The European Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr
We are not obliged or willing to participate in dispute resolution proceedings.